Affected components
Updates
Resolved
The issue was resolved with our infrastructure provider. Data in the shared-production cluster was rolled back to the snapshot taken at 2:32pm GMT/10:32am ET. Thank you for bearing with us.
Tue, Aug 5, 2025, 09:44 PM
Investigating
We have identified the cause of the incident. We’re moving forward with the recovery plan and will provide an ETA as soon as possible.
Tue, Aug 5, 2025, 06:30 PM(3 hours earlier)
Investigating
We’re aware of an issue that may be impacting some users and are currently investigating. We’ll provide an update as soon as we know more.
Tue, Aug 5, 2025, 06:05 PM(24 minutes earlier)
Investigating
We’re aware of an issue that may be impacting some users and are currently investigating. We’ll provide an update as soon as we know more.
Tue, Aug 5, 2025, 05:42 PM(23 minutes earlier)
For support, please contact us at support@amigo.ai or reach out to your account representative.